Quesionnaire

Location of Salon:

Name of Stylist:

Name of Shampooist: (if applicable)

Date of visit:

Name:

Address:

Postcode:

Why did you choose a Keith Hall Salon?:

Ease of making an appointment

Excellent Good Poor

Welcome at reception

Excellent Good Poor

Impression of salon

Excellent Good Poor

Consultation by stylist

Excellent Good Poor

Shampoo and massage

Excellent Good Poor

Appearance of the team

Excellent Good Poor

Were you happy with your hair?

Yes No
(if no why?):

Did the salon appear organised and efficient

Yes No

Where you advised of our homecare products and maintenance?

Yes No

Would you visit the salon again?

Yes No
(if no why?):

Would you recommend us to friends/family?

Yes No
(if no why?):

Are the salon opening hours convenient for you?

Yes No
(please specify):

What did you especially like?:

was there anything thst you felt could be improved?:

Please indicate which of the following publications you read:

Cosmopolitan Hair and Beauty Hair Hair fair
Hair Now Hairstyles only Your Hair

Local Paper:

Local Magazine: